Shipping Policy

Effective Date: January 8, 2025

Welcome to Chic Trend City No, your premier car dealership located in Orleans, Michigan. We are dedicated to providing our customers with exceptional service, including reliable and efficient vehicle shipping options. This Shipping Policy outlines the terms and conditions related to the delivery of vehicles purchased from Chic Trend City No. By purchasing a vehicle from us, you agree to comply with the following shipping terms.

1. Vehicle Delivery Options

At Chic Trend City No, we offer multiple delivery options to ensure your new vehicle reaches you in a manner that best suits your needs:

  • In-Store Pickup: Customers can choose to pick up their vehicles directly from our dealership at 2701 W Long Lake Rd, Orleans, Michigan (MI), 48865.
  • Local Delivery: For customers within a 100-mile radius of our dealership, we provide local delivery services.
  • Nationwide Shipping: We arrange nationwide shipping for customers located outside our immediate service area.
  • International Shipping: Upon request, we can facilitate international shipping to select countries, subject to additional terms and conditions.

2. Shipping Costs and Fees

Shipping costs vary based on the delivery option selected, the distance to the delivery location, and the type of vehicle being shipped. Below is an overview of potential shipping fees:

  • Local Delivery: Typically ranges from $100 to $500, depending on distance and vehicle size.
  • Nationwide Shipping: Costs are calculated based on the distance and may range from $500 to $1,500.
  • International Shipping: Fees vary widely based on destination country, customs requirements, and vehicle specifications. Customers are advised to contact our shipping department for a personalized quote.
  • Additional Services: Expedited shipping, enclosed transport, and special handling may incur additional charges.

Payment of Shipping Fees: Shipping costs are the responsibility of the buyer and must be paid in full prior to vehicle dispatch. Accepted payment methods include credit/debit cards, bank transfers, and financing options as detailed in our Payment Policy.

3. Delivery Timeframes

We strive to ensure timely delivery of your vehicle. Estimated delivery timeframes are as follows:

  • Local Delivery: 1-3 business days after purchase confirmation.
  • Nationwide Shipping: 5-10 business days, depending on the destination.
  • International Shipping: 2-6 weeks, contingent upon customs clearance and international transport logistics.

Note: Delivery times are estimates and may be affected by factors such as weather conditions, logistical challenges, and unforeseen delays. Chic Trend City No is not liable for delays beyond our control but will communicate any changes promptly.

4. Shipping Locations and Restrictions

Chic Trend City No offers shipping services to most locations within the United States and select international destinations. However, certain restrictions may apply based on:

  • Geographical Limitations: Remote or inaccessible areas may incur higher shipping costs or may not be eligible for standard shipping options.
  • Vehicle Specifications: Specialized vehicles (e.g., luxury, antique, or oversized vehicles) may require customized shipping arrangements.
  • Legal and Regulatory Compliance: Some regions have specific import/export regulations that must be adhered to, potentially affecting shipping feasibility.

Customers are encouraged to consult with our shipping department to confirm the availability of shipping services to their desired location.

5. Vehicle Preparation for Shipping

To ensure the safe and efficient transport of your vehicle, the following preparation steps are required:

  • Personal Belongings: Remove all personal items from the vehicle prior to shipping. Chic Trend City No is not responsible for any personal items left inside the vehicle during transit.
  • Fuel Level: Vehicles should have no more than a quarter tank of fuel to comply with safety regulations.
  • Maintenance: Ensure that the vehicle is in good working condition. Address any leaks or mechanical issues before shipping.
  • Documentation: Provide all necessary documentation, including the vehicle title, bill of sale, and any required shipping permits.

Failure to comply with these preparation steps may result in additional fees or delays in shipping.

6. Tracking and Communication

Chic Trend City No prioritizes transparent communication throughout the shipping process:

  • Tracking Information: Once your vehicle is dispatched, you will receive a tracking number and contact details of the shipping carrier.
  • Status Updates: Regular updates on the status of your shipment will be provided via email or phone.
  • Customer Support: Our dedicated shipping team is available to answer any questions and provide assistance as needed.

7. Liability and Insurance

Ensuring the safety of your vehicle during transit is paramount:

  • Carrier Liability: The shipping carrier is responsible for any damage or loss that occurs during transportation, in accordance with their terms and conditions.
  • Insurance Coverage: We strongly recommend purchasing additional insurance coverage for your vehicle during shipping. Chic Trend City No can assist in arranging insurance through reputable providers.
  • Claims Process: In the event of damage or loss, promptly notify both Chic Trend City No and the shipping carrier to initiate the claims process.

8. Customer Responsibilities

To facilitate a smooth shipping experience, customers are responsible for:

  • Accurate Information: Providing correct and complete shipping details, including address, contact information, and any special instructions.
  • Timely Communication: Responding promptly to any requests for additional information or documentation.
  • Compliance with Regulations: Adhering to all applicable laws and regulations related to vehicle transport and import/export.

9. Handling Damages and Issues

In the unlikely event of damages or issues during shipping:

  • Inspection: Upon delivery, inspect your vehicle thoroughly and report any damages immediately.
  • Reporting Damages: Notify Chic Trend City No and the shipping carrier within 48 hours of delivery to document and address any issues.
  • Resolution: Chic Trend City No will work with the shipping carrier to resolve any valid claims and ensure appropriate compensation or repairs are made.

10. Contact Information

For any questions or assistance regarding our Shipping Policy or your vehicle shipment, please contact us:

Chic Trend City No
Address: 2701 W Long Lake Rd, Orleans, Michigan (MI), 48865
Phone Number: (616) 761-2066
Email: info@chictrendciteino.com
Website: https://chictrendciteino.com

Our dedicated shipping team is here to ensure your vehicle arrives safely and promptly.

11. Amendments to the Shipping Policy

Chic Trend City No reserves the right to modify this Shipping Policy at any time. Any changes will be effective immediately upon posting to our website. We encourage customers to review the Shipping Policy periodically to stay informed about our terms and conditions.

Thank you for choosing Chic Trend City No for your vehicle purchase and shipping needs. We are committed to providing you with exceptional service and support throughout your car-buying and delivery experience.