Shipping Policy

Effective Date: March 7, 2025

At Chic Trend Citeino, we are committed to ensuring a smooth and reliable shipping experience for all our customers. This Shipping Policy outlines the various shipping methods, associated costs, and delivery timelines for the vehicles purchased through our store.

For any shipping-related inquiries, please contact us:
📍 Address: 2701 W Long Lake Rd, Orleans, Michigan (MI), 48865
📞 Phone: (616) 761-2066
✉️ Email: info@chictrendciteino.com
🌐 Website: https://chictrendciteino.com

1. Shipping Methods & Availability

  • Local Pickup: Customers can choose to pick up their vehicle directly from our dealership location.
  • Domestic Shipping: We offer nationwide delivery within the United States through trusted shipping partners.
  • International Shipping: Available upon request, subject to additional fees, customs regulations, and delivery times.

2. Delivery Timeframes

  • Standard Domestic Shipping: Delivery is generally completed within 7-14 business days from the date of purchase.
  • Expedited Shipping: Available for an additional fee, typically delivering within 3-7 business days.
  • International Shipping: Delivery times vary depending on the destination country and customs processing.

3. Shipping Costs

  • Shipping costs vary based on several factors, including the distance, shipping method, vehicle size, and delivery location.
  • Customers will receive an estimated shipping cost before finalizing their purchase.
  • Any additional charges for expedited shipping, special handling, or international fees will be disclosed prior to the completion of the transaction.

4. Insurance & Liability

  • All vehicles are insured during the shipping process to protect against potential damage or loss.
  • It is the customer’s responsibility to inspect the vehicle upon delivery. Any damage or issues should be reported immediately to both the shipping carrier and Chic Trend Citeino.

5. International Orders

  • Customers are responsible for any customs duties, taxes, or import fees that may apply to international shipments.
  • Delivery times for international orders depend on the destination country’s customs processing, so please allow additional time for shipping.

6. Delays & Cancellations

  • While we strive to meet our estimated delivery times, external factors such as weather conditions, road closures, or shipping carrier issues may cause delays.
  • Customers will be notified promptly if there are any delays or changes to the shipping schedule.

7. Tracking & Communication

  • Once the vehicle is shipped, customers will receive a tracking number to monitor the status of the delivery.
  • Our customer service team is available to assist with any questions regarding shipping or delivery.

8. Special Handling & Requests

  • For high-value or rare vehicles, we offer enclosed shipping for added protection. Special requests for handling should be communicated at the time of purchase.
  • Additional fees may apply for special handling services, such as enclosed transport or expedited delivery.

For more information, please visit our Shipping Policy.

Thank you for choosing Chic Trend Citeino. We are dedicated to providing a reliable and safe shipping experience for every customer.